Platinum Preferred Savings Program

Platinum Preferred Savings Program

Heritage Insurance offers unparalleled customer service during life’s most crucial moments. If your home has unexpected damage, Heritage is there to alleviate your stress and financial burden.  At Heritage, we offer our customers complimentary membership in the exclusive Platinum Preferred Savings Program.

All Platinum members receive 24/7 live customer service, unlimited access to Contractors Alliance Network, concierge support until your home is properly restored, and no upfront deductibles before restoring your home. Best of all, Platinum members receive a 10% discount on their deductible as a special thank you from Heritage Insurance. We make restoring your property simple and easy.

As a Platinum member, you simply call us when a claim arises and our mitigation specialists will be promptly dispatched to assist you. Our trusted partners will manage the restoration process from claim to completion-restoring your property to its original condition.

Contractors Alliance Network prequalifies the best mitigation specialists and general contractors, who provide unparalleled service and an extended three-year warranty free of charge. The Platinum Preferred Savings Program and its trusted, licensed contractors use the most effective mitigation and restoration techniques to ensure that your loss is handled quickly and professionally.

Benefits

  • Save Money
    All Platinum members receive a 10% discount off their normal deductible, which means a savings of up to $500!
  • No Upfront Deductible Payments
    Absolutely no money is required to begin work. Upon your satisfaction of the completed repairs, you will pay your discounted deductible directly to the contractor.
  • Unparalleled Three-Year Warranty
    Heritage has carefully selected the best contractors to ensure the repairs are completed to your satisfaction. All of our contractors are state licensed and offer an extended three-year warranty on labor and materials, which is more than the industry standard of one year. This extended warranty is provided to Platinum members free of charge.
  • Exclusive Concierge Service
    Platinum members receive 24/7 live customer service and a dedicated customer service representative to manage their claim process.

Platinum Preferred Savings Program and its trusted, licensed contractors use the most effective mitigation and restoration techniques to ensure that your loss is handled quickly and professionally.

Platinum Preferred Savings Program Card

Yes, all Platinum members receive a 10% discount on their deductible – a savings of up to $500.

The Platinum program is free for Heritage customers.

Call our 24/7 Platinum hotline at (855) 474-6526. Heritage will promptly dispatch a trusted mitigation contractor to immediately begin the repair process.

Your dedicated Platinum representative will work on your behalf to ensure the repair is completed as quickly as possible. An estimated completion date will be issued soon after the claim process begins and members will be immediately notified of potential date changes.

Yes. We will promptly dispatch our preapproved contractors to assist you. If you decide to use a different vendor to conduct the repairs, we will simply pay your contractor the same amount our Platinum vendors would have received. We cannot, however, offer an extended warranty or protect you against potential fraud.