Heritage Insurance has an authorized repair network that will expedite the claim process.  Policyholders may be contacted by non-authorized third party vendors to do repairs.  Please do not contract with any vendor except a vendor approved by Heritage.  For a list of approved vendors please click here.  Non-approved vendors will ask you to sign a form titled “Assignment of Benefits”, do not sign it.  If you sign a non-authorized Assignment of Benefits you may no longer have the right to receive any insurance payments from Heritage.  This could delay, reduce and possibly result in the denial of a claim settlement.  Policyholders will be asked to sign approved forms through a program called Contractors Alliance Network (CAN).  Contractors Alliance Network prequalifies the best mitigation specialists and general contractors, who provide unparalleled service.  The contractors are trusted, and licensed contractors who use the most effective mitigation and restoration techniques to ensure that your loss is handled quickly and professionally.  

Call us first for Hurricane Irma Claims and construction repair.

Our Claims Department is available at (855) 415-7120, option 1 for policyholders who need to report a claim as a result of Hurricane Irma.  All policyholders should call us as soon as possible after they and their family are safe.  Policies originating from Sawgrass Mutual should call (877) 853-4336, option 1 to report a claim.  Commercial property policyholders should call (855) 439-4719.

If you have already reported your claim and need emergency service repairs such as roof tarping, water mitigation, boarding of windows, etc. please fill out our dispatching form and we will dispatch a repair team to your house.

Dispatching Form