Insurance Claims made easy
We understand that no one actually wants to file an insurance claim. So at Heritage, we go out of our way to make your claim experience as hassle-free as possible. Our claims professionals will respond to your needs with speed, compassion, and integrity. We always show a dedication to the fair handling of your loss in order to minimize the disruption to your life.
Our customer service representatives are ready to answer your questions and guide you through the claims process 24 hours a day, seven days a week.
To report a new loss or follow-up with an existing claim, call us toll-free at (855) 415-7120, Option 1.
For commercial claims, please call 855-439-4719, Option 1.
Platinum Preferred Savings Program Members
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Learn about our new Preferred Savings Program.
To report a claim for existing Platinum Preferred members, please call us toll-free at (855) 474-6526.